SYNETICS
  1. SYNETICS
  2. Notebookshop.sk

Doklady a úhrady

Upozorňujeme, že dodatočne nedoposielame daňové doklady, najmä tie doklady, ktoré nespadajú do aktuálneho zdaňovacieho obdobia.

Daňový doklad - faktúru dodávame v listinnej podobe spolu s tovarom.

Reklamácie z dôvodu nedodania daňového dokladu - faktúry akceptujeme iba bezprostredne po dodaní tovaru. Ďakujeme za pochopenie.

Povinné polia sú označené hviezdičkou.*
Vkladajte súbory, prilepte snímky obrazovky alebo prehľadávajte
Založené na technológii Jira Service Management
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