{"xsrfToken":"e36f8359331a9adebcf4e1fb817d2b458c754160_lout","branding":{"id":"4","key":"ns","name":"Notebookshop.sk","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#3e8eb8","headerLinkHoverBGColor":"#3e8eb8","headerBadgeColor":"#3e8eb8"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7fee7101-8bee-4e8e-908a-a8204b328668/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ODgzZWYzOC05NDE2LTQwYzAtOGU2OC1kNzBkMGI3N2EwODAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdmZWU3MTAxLThiZWUtNGU4ZS05MDhhLWE4MjA0YjMyODY2OCI6WyJyZWFkIl19LCJleHAiOjE3MjQ3Njc1NDcsIm5iZiI6MTcyNDc2Njk0N30.KQIB0sF5hg0CSszonX_3Gf4M4DhvLL1VmBqr2nEVc-8&client=8883ef38-9416-40c0-8e68-d70d0b77a080&mode=fit","logoId":"7fee7101-8bee-4e8e-908a-a8204b328668","isLogoAvailable":true,"helpCenterTitle":"Vitajte v centre pomoci spol. SYNETICS s.r.o. ","sharedPortalName":"SYNETICS","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome","sharedPortalName":"SYNETICS HelpDesk","localeDisplayName":"angličtina (Spojené štáty)"},"sk-SK":{"helpCenterTitle":"Vitajte v centre pomoci spol. SYNETICS s.r.o. ","sharedPortalName":"SYNETICS","localeDisplayName":"slovenčina (Slovensko)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"sk-SK","userLanguageTag":"sk-SK","portalThemeColor":"#9f0700","helpCenterTitleColor":"#9f0700","bannerMediaApiUrl":"https://api.media.atlassian.com/file/7c9d6b12-f4dd-4034-b365-4e14d8a42be5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ODgzZWYzOC05NDE2LTQwYzAtOGU2OC1kNzBkMGI3N2EwODAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdjOWQ2YjEyLWY0ZGQtNDAzNC1iMzY1LTRlMTRkOGE0MmJlNSI6WyJyZWFkIl19LCJleHAiOjE3MjQ3Njc1NDcsIm5iZiI6MTcyNDc2Njk0N30.68nYsmofkytHjIqQa5OqyIewC-eaaFJ56QvsTKBh8jo&client=8883ef38-9416-40c0-8e68-d70d0b77a080&height=300&mode=fit","bannerMediaApiFileId":"7c9d6b12-f4dd-4034-b365-4e14d8a42be5","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"4","key":"ns","projectId":10003,"serviceDeskId":4,"name":"Notebookshop.sk","description":"<p>Vitajte! Môžete zadať požiadavky z ponúkaných možností.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"27","name":"Doklady a úhrady","descriptionHtml":"<p>Upozorňujeme, že <ins>dodatočne nedoposielame</ins> daňové doklady, najmä tie doklady, ktoré nespadajú do aktuálneho zdaňovacieho obdobia.</p>\n<p><b>Daňový doklad - faktúru dodávame v listinnej podobe spolu s tovarom.</b></p>\n<p>Reklamácie z dôvodu nedodania daňového dokladu - faktúry akceptujeme iba bezprostredne po dodaní tovaru. Ďakujeme za pochopenie.</p>","callToAction":"Doklady a úhrady","introHtml":"<p>Vyberte túto voľbu, ak máte otázky týkajúce financií a dokladov.</p>","icon":10536,"iconUrl":"https://syneticssk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[5],"key":""},{"id":"26","name":"Informácie o objednávke","descriptionHtml":"<p>TIP: Stav objednávky, predpokladaný termín dodania, atď. nájdete v e-shope v sekcii \"Vaše objednávky\" po prihlásení.</p>","callToAction":"Informácie o objednávke","introHtml":"<p>Potrebujete informácie o objednávke?</p>","icon":10530,"iconUrl":"https://syneticssk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10530","groups":[5],"key":""},{"id":"28","name":"Informácie o produkte","descriptionHtml":"","callToAction":"Informácie o produkte","introHtml":"<p>Chcete získať viac informácií o produkte v našej ponuke? Zvoľte túto možnosť a radi vám zodpovieme vaše otázky.</p>","icon":10544,"iconUrl":"https://syneticssk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10544","groups":[5],"key":""},{"id":"31","name":"Nahlásiť chybu","descriptionHtml":"","callToAction":"Nahlásiť chybu","introHtml":"<p>Povedzte nám o problémoch, s ktorými sa stretávate.</p>","icon":10545,"iconUrl":"https://syneticssk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[5],"key":""},{"id":"33","name":"Navrhnúť zlepšenie","descriptionHtml":"","callToAction":"Navrhnúť zlepšenie","introHtml":"<p>Vidíte niekde priestor na zlepšenie?</p>","icon":10539,"iconUrl":"https://syneticssk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[5],"key":""},{"id":"32","name":"Nový produkt do ponuky","descriptionHtml":"","callToAction":"Nový produkt do ponuky","introHtml":"<p>Podeľte sa s nami o váš nápad na nový produkt do ponuky</p>","icon":10535,"iconUrl":"https://syneticssk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[5],"key":""},{"id":"29","name":"Žiadosť o cenovú ponuku","descriptionHtml":"","callToAction":"Žiadosť o cenovú ponuku","introHtml":"<p>Nenašli Ste to, čo ste hľadali? Pošlite nám, o čo máte záujem a pošleme Vám cenovú ponuku.</p>","icon":10523,"iconUrl":"https://syneticssk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[5],"key":""},{"id":"30","name":"E-mailová požiadavka","descriptionHtml":"","callToAction":"E-mailová požiadavka","introHtml":"<p>Požiadavka prijatá z vášho kanála e-mailovej podpory</p>","icon":10527,"iconUrl":"https://syneticssk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"Všeobecné"}],"orderMapping":{"5":[26,28,27,32,29,31,33]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9eb204de-57ce-3e98-8faf-195c8cb61e67","appLinkName":"System Confluence","appLinkUrl":"https://syneticssk.atlassian.net/wiki","spaceKey":"NS","spaceName":"Notebookshop.sk","spaceUrl":"https://syneticssk.atlassian.net/wiki/spaces/NS","isServer":false},"labels":[],"projectKey":"NS","serviceDeskId":4,"kbLinkDomainURLs":["https://syneticssk.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"slovenčina (Slovensko)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ODgzZWYzOC05NDE2LTQwYzAtOGU2OC1kNzBkMGI3N2EwODAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjQ3NjgxNDcsIm5iZiI6MTcyNDc2Njk0N30.gb8AvtVr9fngoli-5Nz4r2mASmDDwVl5wcTgNqvMr8E","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"8883ef38-9416-40c0-8e68-d70d0b77a080","tokenDurationInMins":20}},"reqCreate":{"id":31,"projectId":10003,"form":{"name":"Nahlásiť chybu","descriptionHtml":"","callToAction":"Nahlásiť chybu","intro":"<p>Povedzte nám o problémoch, s ktorými sa stretávate.</p>","instructions":"","icon":10545,"iconUrl":"https://syneticssk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Zaslať potvrdenie e-mailom pre","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Súhrn","description":"Krátko zhrňte chybu.","descriptionHtml":"<p>Krátko zhrňte chybu.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Symptóm","description":"Uveďte podrobnosti o problémoch, ktoré máte.","descriptionHtml":"<p>Uveďte podrobnosti o problémoch, ktoré máte.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Príloha","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/31","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/31","calendarParams":{"firstDay":1,"date":"2024-08-27T15:55:47+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9eb204de-57ce-3e98-8faf-195c8cb61e67","appLinkName":"System Confluence","appLinkUrl":"https://syneticssk.atlassian.net/wiki","spaceKey":"NS","spaceName":"Notebookshop.sk","spaceUrl":"https://syneticssk.atlassian.net/wiki/spaces/NS","isServer":false},"labels":[],"projectKey":"NS","serviceDeskId":4,"kbLinkDomainURLs":["https://syneticssk.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ODgzZWYzOC05NDE2LTQwYzAtOGU2OC1kNzBkMGI3N2EwODAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjQ3NjgxNDcsIm5iZiI6MTcyNDc2Njk0N30.gb8AvtVr9fngoli-5Nz4r2mASmDDwVl5wcTgNqvMr8E","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"8883ef38-9416-40c0-8e68-d70d0b77a080","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}